NaBloPoMo - Day 23
Day 23
There's no customer service in this country.
Anyone willing to found a Customer Service Consultancy company here, should contact me.
I've had many experiences but I'm going to share what happened to earlier this afternoon.
I am outside waiting for a concho; it's starting to rain. The first one that stops is full in the back, and the only available spot is in the front passenger seat besides a not so skinny girl. I get in as I don't want to get wet.
Let me clarify that:
- these cars are old, this is one specifically must be around my age
- these cars are fucked up: dirty, damaged, crashed, etc.
- when you get that many people inside so little space, it gets very uncomfortable and sometimes you have to make an effort to get in and close the doors and stuff (that's why I like to get in empty or almost empty cars)
So, I sit next to the girl and I close the door as I normally do. Apparently, I closed it too hard or something. I didn't really notice as I was concentrating on fitting in the provided space. Next thing I hear from the driver is (in a very rude manner):
Hey lady, you should be more careful when closing the door. Did you hear the sound that door made?
I'm like, WHAT? First of all, I wasn't in a good mood to start with. I don't like to show my true colors because I'm trying to be tolerant and all, but sometimes I can't help myself.
WTF? Do you think I did it on purpose?, I said. He was already on his way when I said: Stop the car! STOP THE CAR RIGHT NOW! And I got out immediately. I'm glad I didn't pay because I doubt I would have gotten a refund even afer being on the car for only thirty seconds.
Guess what I did after getting out? I slammed the door, of course. This time on purpose and with the only intent to let him know that you don't mess with an angry Puerto Rican girl (or any other client whatsoever) when they're paying for their service.
Oh, and if they have to say somthing they should learn to be respectful and nice about it.
I spent too many years of my life working with customers, so I know that even a client who pays 35 cents for whatever they're buying is extremely valuable.
No pictures. Thank God.
